Tuesday, December 16, 2008

Holiday Gift Guide - Creating Magic

I had the opportunity to interview a lot of great people through the CoasterRadio.com podcast.

One of my favorites was Lee Cockerell, who just retired as Executive Vice President of Operations at Walt Disney World Resort.

I got to interview Lee during the Grand Opening of Expedition Everest at Disney's Animal Kingdom and was totally impressed by his candor, knowledge and passion for the resort.

Lee has written a book called Creating Magic: 10 Common Sense Leadership Strategies from a Life at Disney.

The book focuses on the magic ingredients that Disney uses to provide great customer service. Even if we don't work at a theme park, we can apply the same methods to whatever line of work we are in.

The best parts of this book, and the reason I think you'd like it, are the many behind the scenes stories from the Walt Disney World Resort.

So if you're looking for a good Disney World read that just might teach you something too, check out this book!

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